Shipping policy
Shipping Policy – Pearlyhues
At Pearlyhues, we are committed to delivering your jewelry with care, elegance, and in a timely manner. Please read our shipping policy to understand how your orders are processed and delivered.
Order Processing Time
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All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has been shipped.
Shipping Rates & Delivery Estimates
We offer nationwide shipping across India. Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | ₹49 or Free on orders above ₹799 |
| Express Shipping | 2–4 business days | ₹149 |
Note: Delivery times may vary depending on your location and unforeseen circumstances such as natural events or high-volume periods.
International Shipping
Currently, we do not offer international shipping. Stay tuned as we expand to serve more locations soon!
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor the status of your delivery.
Delivery Partners
We work with reliable courier services such as Delhivery, Bluedart, and India Post to ensure safe and timely delivery of your jewelry.
Shipping Delays
If we experience a significant delay in shipment of your order, we will contact you via email or phone.
Incorrect Address
Please ensure your shipping address is accurate. Pearlyhues is not responsible for orders lost or delayed due to incorrect or incomplete shipping details provided by the customer.
Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us immediately at [pearlyhuesofficial@gmail.com] with your order number and photos (if applicable). We’ll do our best to resolve the issue promptly.